Contact Us:
855.52.JUICY - toll free
716.52.JUICY - New York
224.338.0245 - Illinois

Store@JuicyVapor.com
How do I return an item?

Juicy Vapor has a no return policy on our vapor juices.  There is no circumstance where you can return your juice.  If you have a defect with any of our hardware and it is within its warranty period, we can issue an RMA and replace any defective device. The warranty period for smoov batteries for manufacturer defects is ninty (90) days.  All other personal vaporizor hardware has a 2 week manufacturer warranty for manufacturer defects.  We CANNOT and WILLNOT do any warranty work UNDER ANY CIRCUMSTANCES without a receipt or invoice.

Batteries, Cartomizers, Atomizers, Clear-o's are all consumable devices and do not have a warranty.  Once the unit is used, it can not be returned.  

As said above, there are manufacture warranties against manufacturer defects.  We will honor these warranties, but your product will need to be returned on an RMA and tested.  Customer is responsible for shipping product back to our facility.  We will not offer any reimbursement for shipping costs.  We urge customers to ship products with tracking information as to make sure the product arrives as expected.   We will either repair your product or replace it if there is a manufacture defect and not operator error.

Please contact customer service for more information on returning an item. Thank you.

All prices at JuicyVapor.com are in US dollars. All sales of our Vapor Juices are FINAL as all our mixes are custom made to order and we cannot take returns on these. Juicy Vapor, LLC cannot be held responsible directly or indirectly for any Harm, Damage or Loss, Personal or Financial due to the use of its products. Use all products at your own risk. We do not make any claim or promise on its use. You are responsible for any loss or damage that may occur with the use of our products. Our products are not intended for everyone. We are not responsible for any loss due to shipping once it's in the hands of the courier. You the buyer accepts the terms above with every purchase. Must be over 18. Some of our Products contain nicotine a addictive substance and are intended for use by those of legal smoking age and not by children or pregnant women. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Juicy Vapor Products are not intended as a tobacco cessation device but rather a alternative to traditional cigarettes. Juicy Vapor offers traditional tobacco users a tar, combustion, second hand smoke free way to enjoy smoking. Our product(s) have not been reviewed by the FDA and are not intended to treat, diagnose, prevent or cure any disease. Any user comments/reviews that are posted by visitors of our website are the opinions of our visitors and do not represent the opinions or statements of our company, our website, or our employees.